Delivery Policy

Delivery - Tracked 48 Hours with Signature

We offer free UK delivery on most items. You will be notified at checkout if a postage charge is required.

We use Royal Mail's Tracked 48 Signature Required service. This service tracks your order's delivery and informs you by text/email notification (if supplied). Your order will require a signature upon delivery to the designated address.

We aim to dispatch all orders within two working days* via Royal Mail. Orders placed after 14:00 on a Friday will be dispatched the following Monday.

We currently deliver to mainland UK only. Unfortunately, we cannot deliver to addresses in Ireland, the UK Highlands, the Offshore Islands, or the Channel Islands.

Delivery - Tracked 48 Hours Safe Place

Certain items, including Crocs & Sale footwear, are sent free by Royal Mail tracked 48; email & SMS notifications (if supplied); the item will be placed in a safe place chosen by you at the Add Order Note section (bottom left) after adding to basket.

Exchange

If you require an exchange, please re-order the correct size. We will refund your return, less postage costs, once we receive it.

*Working day is defined as Monday to Friday.